Buy at least 8 bottles of our oil and receive a discount of 20% on your next order!
Tasting Offer

A unique and complete tasting experience with our 4 organic extra virgin olive oils

Tasting Offer with stand

Kit composed by 4 0,25l bottles and a plexiglass display stand

Economy size

BEST PRICE! - Save on your preferred olive oil with the special offer for our new size!

Conditions of sale

General conditions of online sale and consumer information

Every purchase made on the internet site owned by I-Talian Olive Oil Ltd. is governed by the following terms and conditions of sale.
I-Talian Olive Oil Ltd. reserves the right to change these conditions, the new terms will be effective from the moment they are posted on this site.
In order to avoid any misunderstandings, please read the following terms of sale every time you decide to make a purchase from the I-Talian Olive Oil Ltd. site.

The customer agrees and is committed, once the on-line purchase procedure is completed, to handle the printing, reading and keeping of these terms and conditions, which have, however, already been viewed and accepted as a mandatory step required in the process registration. The same applies to the specifications of the purchased product, in order to fully satisfy the conditions laid out in Articles 3 and 4 of the Italian Legislative Decree N. 185/1999. The customer clears I-Talian Olive Oil Ltd. from any liability arising from incorrect tax records due to errors in the data provided by the customer, being the customer solely responsible for keying it in properly.

1. ORDERS

All orders will be effective and irrevocable (ex art.1329 cc); I-Talian Olive Oil Ltd. reserves the right to accept them, in whole or in part, by sending an e-mail confirmation with the order number, the name of the express courier who will be responsible for the delivery and the internet link through which you can track your order. The sale contracts will be considered settled when you will be sent the confirmation message.
Please print and keep all e-mail confirmations and communications.

I-Talian Olive Oil Ltd. will then allot the requested product to the courier responsible for carrying out the delivery at the given address. The courier will also send to your e-mail address a shipping identification number.

2. SELLING PRICES, METHODS OF PURCHASE AND BILLING

The price list includes VAT; shipping is not included.

Shipping cost will be charged to the customer, the amount will be clearly displayed before completing the order. Any taxes and duties of the destination country will be paid by the customer directly to the courier upon delivery of the products.

All prices listed on windows, on products' profiles during the purchasing phase are expressed in Euros. Any price discrepancy following the client's order, will be immediately notified by phone or e-mail, the client could withdraw from the purchase commitment without incurring in any penalty. The amounts will be stated on the invoice only in Euros. The invoice will be sent to the email indicated in the order upon goods delivery or, if specifically requested, in paper format inside the packaging.

3. PAYMENT AND DELIVERY

The payment method of the goods will be the one chosen by the client when placing the order. Shipping cost varies according to the weight of the goods and the place of delivery, it is always displayed before confirming the order.

The adopted payment mode is PayPal. The customer makes the payment on PayPal secure pages. The financial information will not be shared with I-Talian Olive Oil Ltd. but handled directly by PayPal. In case of cancellation or non-acceptance by I-Talian Olive Oil Ltd., the amount will be refunded to the customer's PayPal account.

I-Talian Olive Oil Ltd. will not be responsible for delays and/or damage incurred during refund.

Shipping and delivery costs are borne by the customer and are shown explicitly at the time of order.

The shipment will be sent by express courier. If the customer is absent at the time of delivery, after the courier's second attempt, the shipment will be put in storage in the courier's company warehouse. The costs of storage are borne by the client.

The customer will be then contacted by the courier to re-delivery, in the event of a new non-delivery attempt the order will be cancelled at the customer's expenses.

Delivery takes between 7/8 working days, except for areas considered "remote" by the courier, I-Talian Olive Oil Ltd. is committed to inform the client by mail about variations in delivery times.

If, upon delivery, the package should appear damaged, wet or with obvious signs of neglect or wear, the client should accept it only with the "subject to control" clause and send a timely notice.

WARNING: IF YOU ACCEPT THE GOODS FROM THE COURIER WITHOUT RESERVES, YOU WON'T BE ABLE IN ANY WAY TO CLAIM ON I-Talian Olive Oil Ltd. ANY SHIPPING DAMAGE OR FAULT AT A LATER TIME.

4. RESCISSION FROM THE CONTRACT (CONSUMER CODE Italian Legislative Decree 206/05)

I-Talian Olive Oil Ltd. warrants that the products delivered will be the same as those shown on the internet site and compliant with all storage regulations until delivery to the address specified in the order. The manufacturer is also responsible for the truthfulness and accuracy of the information on the packaged products. The images on this site are provided to help you identify the products, if the manufacturer modifies the packaging the pictures may not exactly reflect the appearance of the product delivered.

As required by the Consumer Code (former right of rescission) Customers of I-Talian Olive Oil Ltd. have the ability to return the goods within 10 working days from delivery, except for products which by their nature can not be returned. The first prerequisite for withdrawing is the integrity of the package which must be perfectly sealed and in the original packaging. I-Talian Olive Oil Ltd. reserves the right to inspect the integrity of the returned item before processing the refund, which will only include the cost of the product.
Shipping, packaging and insurance is not included in the refund.

For any communication regarding complaints the customer may use the e-mail address: I-Talian Olive Oil Ltd. info@i-talianoliveoil.com

5. MONEY-BACK GUARANTEE

I-Talian Olive Oil srl is confident of the quality of the products it sells and cares about its customers’ satisfaction. Therefore, if, once you have tried one of our products, it does not fully live up to your expectations, you may return one or more products from the same order for a full refund. Only product shipping costs will not be refunded. Refunds can be requested up to 10 days from receipt of the goods.
Refunds can be requested up to 10 days from receipt of the goods. To request a refund, please contact us at info@i-talianoliveoil.com explaining why the product was not appreciated.


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